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Yes, you are able to surcharge customers.

When signing up for Live eftpos make sure you speak to your relationship manager about setting up your device with the ability to surcharge your customers.

If you are an existing customer without surcharging setup, you can change your preference by calling 1300 780 788 within support hours: (8:30 AM-11:00 PM Monday-Friday and 9:00 AM-10:00 PM Saturday-Sunday) or email support@liveeftpos.com.au. We require your name, business name and terminal ID and we’ll respond to your query the next business day.

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