Yes, you are able to surcharge customers.
When signing up for Live eftpos make sure you speak to your relationship manager about setting up your device with the ability to surcharge your customers. You also have the option to be set up with differential or blended surcharging.
If you are an existing customer without surcharging setup, you can change your preference by calling 1300 780 788 during business hours (9am-5:30pm Monday-Friday and 10am -4 pm Saturday) or email firstname.lastname@example.org after hours.
We require your name, business name and terminal ID and we’ll respond to your query the next business day.