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Please follow the steps below to process a refund transaction on your device.

  1. From the main screen press 'Func'
  2. Press 'Refund'
  3. Enter 'Amount'
  4. Enter Merchant Password: 112233
  5. Select 'tick' to Confirm or 'x' to Cancel
  6. Screen turns green and reads 'Refund Approved'

NB: You must have refunds enabled on your device.


You can find our user guide here.


For further assistance, please contact Customer Support on 1300 780 788 during support hours (8 AM-11 PM Monday to Friday and 9 AM-10 PM Saturday to Sunday) or email support@liveeftpos.com.au.

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