An EFTPOS device is just like a computer or a phone. Sometimes they just freeze up! A good way to prevent this is by turning the device off when not in use, restarting it every day, or at least every couple of days.
Solution: Reset the device
- Disconnect the device from the charger
- Hold down the red button until the device switches off
- Wait 10 seconds
- Hold down the green button to switch the device back on
The device will now switch back on and will be working again.