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If ‘Cash Out’ is enabled on the device, customers can be given cash out. Cash is available from cheque and savings accounts only.

  1. Start by initiating the transaction via the POS interface, including entry of the cash-out amount.
  2. Bring the card into contact with the device by swiping or inserting it.
  3. Have the customer select an account on the device screen. Note: The device will only display the available accounts for the card entered.
  4. Ask the customer to enter their PIN on the device and press ENTER.
  5. Wait for the “Processing” message to complete.
  6. If prompted, remove the customer’s card from the device.
  7. This final screen will show you whether the transaction has successfully processed. A successful transaction will display the word APPROVED on-screen, while a failed transaction will display DECLINED.
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