Please follow the steps below to process a refund transaction on your device:
- From the main screen press 'Func'
- Press 'Refund'
- Enter 'Amount'
- Enter Merchant Password: 112233
- Select 'tick' to Confirm or 'x' to Cancel
- The screen will show 'Approved' or 'Declined'
NB: You must have refunds enabled on your device.
To have a copy of steps on how to process a refund, you can find the Live eftpos user guide here.
For further assistance, please contact Customer Support on 1800 861 321 or email email@example.com.