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If your device does not have American Express activated, you will need to process a quick update to get it working.

  1. Press Menu
  2. Press Term
  3. Press Support
  4. Enter password 767833 and press Enter
  5. Press EFTPOS (Westpac logo) second from the left.
  6. The device will ask for a function number, type 92 and press Enter.
  7. The device will ask “tms config download required”. Press Yes.

When the download is finished, the device will restart and Amex will be active.

If you require any further assistance please email support@liveeftpos or call 1300 780 788.

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