You can easily setup surcharging for eCommerce by selecting Payment methods & Surcharging within the Settings page.
Surcharging can be enabled by card type, with the option to set a custom surcharge rate for each card type.
Surcharging has three options:
- None: surcharging is disabled for the selected payment method.
- Full MSF: pass on the merchant service fee (MSF) to your customer*.
- Custom: select a custom amount. For example, you may want to charge your customers a portion of your MSF, rather than the full amount. You can choose a custom amount from 0.01% up to the MSF.
View our guide on how to setup surcharging for your eCommerce facility, or contact our support team at firstname.lastname@example.org or by calling 1300 780 788.