Live Payments requires a few important things when setting up a new Virtual Terminal:

  • A working/active website.
  • The trading address on your website must match the trading address you have on your application form.
  • Your e-mail address should be the same as the e-mail address on your website (mostly found in the 'Contact us' section on your website).
  • The domain name of your e-mail address should also match the name of your business' website.

If you are experiencing issues with your application, contact our Customer Support team on 1300 780 788 or email help@livepayments.com.

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