1. Go to myweb.liveeftpos.com.au
  2. Click on the link below

  3. Enter username and email (it should be similar to the info in MyWeb).

  4. A password reset instruction will be sent to the email address entered in Step 3.
  5. Advise merchant to click the link from the email.
  6. The merchant will now be asked to enter a new password. When done, they can simply go back to myweb.liveeftpos.com.au  to login
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