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My device isn't working
My device is frozen
My device is printing faded receipts
My device keypad isn't working
My Live eftpos device connection drops out
What can I do if my terminal is printing slowly?
What can I do if my device won't charge?
The device is printing blank paper
The paper is not feeding in to the device
How do I activate my device?
How is a blended surcharge added?
How is a differential surcharge added?
How do I activate Amex on my Live eftpos device?
Why are my transactions slow?
Why is my terminal declining every transaction?
What can I do if my terminal is frozen?
How do I reboot my device?
What do I do if I get an error message?