• My device isn't working
• My device is frozen
• My device is printing faded receipts
• My device keypad isn't working
• My Live eftpos device connection drops out
• What can I do if my terminal is printing slowly?
• What can I do if my device won't charge?
• The device is printing blank paper
• The paper is not feeding in to the device
• How do I activate my device?
• How is a blended surcharge added?
• How is a differential surcharge added?
• How do I activate Amex on my Live eftpos device?
• Why are my transactions slow?
• Why is my terminal declining every transaction?
• What can I do if my terminal is frozen?
• How do I reboot my device?
• What do I do if I get an error message?